Why do I always end up in conversations with
customers on subjects I know nothing about?
This week’s gem was all about Amelia Peabody.
Now, you may know everything there is to know about Amelia Peabody, but I’ve
never heard of her and wouldn’t know her from a tin of peaches. Not that it
made any difference to the customer. She wanted to talk about Amelia Peabody,
so talk about Amelia Peabody we did:
Amelia Peabody, apparently (but not that Amelia Peabody). Picture source: www.apcfund.org |
Her: Have
you heard of Amelia Peabody?
Me: No,
why? Does she wear tops like this?
Her: (Looking
aghast at my ignorance); No! She’s married to an archaeologist!
Me: Right…. (I’m starting to
struggle…).. Does that mean she can’t wear tops like this? Would the
archaeologist get, er, mud all over it?
Her: No,
no, no, she lives in Egypt.
Me: OK…….Then something nice
and lightweight like this might be nice for her? Are you thinking of buying her
a present and sending it over?
Her: (Looking at me like I’ve
grown an extra head); Of course not! Have you never heard of her?! Have you
never read the Amelia Peabody books? They’re really very good.
Me: Er,
sorry, no. So she’s an author? What does she write about?
Her: She
doesn’t write about anything. She has adventures.
Me: (I’m
really struggling now), Right, OK, but you just said……
Her: (Giving me a very
withering look which may or may not have included a mini eye - roll); Amelia Peabody
doesn’t write anything because she is the character in the books. She is a formidable lady who meets an Egyptologist and solves Egyptian themed ancient
crimes.
At last! I finally felt like I was actually
part of the conversation I appeared to be having. And, being fully up to speed,
I was eager to contribute to what had so far been a bit of a one-way discussion:
“Oh!” I
cried, “That’s a bit like Agatha Christie!”
Oh yes! Nailed it! I may not know my Amelia
Peabodys from my elbow, but I definitely know that Agatha Christie married an archaeologist
who specialised in Middle Eastern digs, and she was right there with him in the
middle of the dust and the bone for a lot of the time.
Unfortunately, it appeared my bid to be an
equal partner in this entirely superfluous and irrelevant conversation fell
short of the mark.
The customer just looked at me pityingly and said,
rather slowly, in a sympathetic tone that hovered just inches away from
patronising - like you’d use to address an old lady who thought she’d left her
weekly shopping in Germany again:
“Well, yes dear …..but that was in real
life.”
What? Of course it was in real sodding life! Do
you think I believe Agatha Christie is a work of fiction? A made up person who
probably shares a starter home with the tooth fairy and a chiropodist with
Peter Pan?! (Yes, I know I’m getting carried away here, but if Agatha Christie was a made-up person, I’m convinced she’d
share a chiropodist with Peter Pan, aren’t you?….)
Or maybe the customer thought I was getting her
confused with Miss Marple, but Miss Marple never married a Middle Eastern archaeologist;
and if even if she did, it would have been Agatha Christie who made her do it,
because Agatha Christie was real.
Agatha Christie. She's real. Photo, Sinelinea, Pixabay |
Unfortunately I felt I couldn’t clarify my
position without sounding like I thought she
was stupid:
‘Well, yes, madam, I see your point, it’s easy to get real life and not
real life mixed up, and if we ignore the marrying an archaeologist thing, the
Middle East thing and the crime thing, then Amelia Peabody and Agatha Christie
are actually completely and utterly different. Only a fool - or a shop girl -would
draw a comparison…’
So, instead, I just made some sort of
noncommittal grunt and drew her attention to the lovely new tunics we had in
stock.
But now I’m left with three questions:
1. Why do customers never seem to get fed up with
these one sided conversations? I’d like to think it’s because I’m very good at
blagging, but in truth I think it’s because they just like the sound of their
own voices. I don’t even really need to be there. Next time I’ll just carefully
manoeuvre a mannequin into the customer’s eye line and go off and make a nice
cup of tea.
2. Why do I feel as if I’ve typed ‘Amelia Peabody’
more times this week than anyone else in the whole world?
3. Does it still count as womansplaining if it’s
woman to woman?
Amelia Peabody Amelia Peabody Amelia Peabody Amelia Peabody. There, I've redressed the balance a bit x
ReplyDeleteShop Girl, your grasp of real life is out of kilter with your customers' strange fantasy worlds.
ReplyDeleteAnd, by the way you are particularly on form today!! I am glad I am wearing my tena :-)
Oh and; Amelia Peabody Amelia Peabody Amelia Peabody Amelia Peabody Amelia Peabody.
Christine Agoraphobia xxx
Haha! Thank you! I don't know if it makes me want to read about Amelia Peabody's adventures or not..... Keep on wearing your tena (but not the same tena obvs), there's more coming next week.
DeleteShopGirl, your feet are on the ground and don't let these nutty customers shift them!!
ReplyDeleteAtwooki x
Customers rarely get me to shift my feet...
Delete