Saturday 9 June 2018

Bonding, booze and bhajis: how not to have a staff meeting


We never have staff meetings. We had one once – at my insistence. It was a terrible idea, I don’t know why I suggested it. I never will again. This is what happened:

Back in the olden days when the staff trio consisted of the ever-so-slightly volatile Colleague McDrama; the ever-so-slightly capricious TBE (aka The Boss Erratic) and lil’ old me, we developed something of a communication problem (I say ‘we’; it wasn’t me – don’t be thinking it was me. There’s no ‘me’ in ‘we’; I was still naively enthusiastic back then).

I love my job! I love my job! Picture, Maikausminga, Pixabay

Colleague McDrama would frequently complain to me about TBE. She’d complain that she felt isolated and forgotten by TBE. That she never saw TBE. That communication was only through the message book, which was rubbish because it meant TBE either brushed aside any issues McDrama raised, or completely ignored them. (Sound familiar? It’s like I was staring right at my future and I didn’t even see it).

The more McDrama pushed (via the message book), the more nasty and defensive TBE became (via the message book). Colleague McDrama was very unhappy (and a wee bit, ‘back away slowly,’ ‘hide all the knives,’ teeth spittingly angry). I urged Colleague McDrama to talk to TBE: to request a formal, face to face meeting with TBE and deal directly with the issues once and for all.

At the same time, TBE would frequently complain to me about Colleague McDrama. TBE would complain that Colleague McDrama was always moaning: moaning about feeling isolated and forgotten; moaning about never seeing TBE; moaning about only communicating through the message book. The more TBE ignored her (in the message book), the more insistent and angry McDrama became (in the message book).

TBE was very unhappy with Colleague McDrama, so I urged TBE to talk to her: to set up a formal, face to face meeting with McDrama and sort this stuff out directly, and once and for all.

Arghhh!!!. Original picture: Pixabay

Saturday 2 June 2018

How to succeed in retail: don’t be The Boss Erratic; she's rubbish


Let me tell you a story.

A story of carelessness, denial and delusion. Of negligence, irresponsibility and stupidity.

Sadly, this story is true; based on actual, eye-witness accounts and testimonies.

Mostly.

To tell this story effectively, I must be in character. So let me get into character…

………………….

………………….Hello. I’m TBE (aka The Boss Erratic).

I am the hero of the high street! The champion of the independent shop! And, depending on your perspective (which, if it differs from mine, is wrong), a world class skiver.

Original photo: NDE, Pixabay