Friday, 14 July 2017

Archaeology and Agatha Christie. Or not

Why do I always end up in conversations with customers on subjects I know nothing about?

This week’s gem was all about Amelia Peabody. Now, you may know everything there is to know about Amelia Peabody, but I’ve never heard of her and wouldn’t know her from a tin of peaches. Not that it made any difference to the customer. She wanted to talk about Amelia Peabody, so talk about Amelia Peabody we did:  

Amelia Peabody, apparently (but not that Amelia Peabody). Picture source:

Saturday, 8 July 2017

The cafe that never was.....

Oh my goodness! Have you heard about the fabulous new café in town?!

It’s the Jewel in the Crown of the New Favourite (NF) Shop! It’s the last word in cafes! It’s the holy grail of good food, good beverages and good atmosphere! The décor is amazing! The cakes are to die for! It’s hands down the best place to grab a bite and a cuppa for miles around!

Photo: woodypino, Pixabay

Except it’s not, because it doesn’t exist.

Friday, 23 June 2017

A right royal headache

Original picture: Clker-free-Vector-Images, Pixabay
I think TBE (aka The Boss Erratic) has secretly joined the CIA.

She’s joined the CIA and she’s using their unbearably effective tactics on me until I collapse into a broken heap in a dark corner of the Out Of Favour (OOF) shop and promise to tell her whatever she wants to hear……

“Yes (TBE), you are SUCH a brilliant manager! Yes, everyone loves your oh-so-quirky-and-not-annoying-at-all-ways! Yes, it’s such an honour to work for someone as great as you that I would be happy to work for almost nothing!”

Why else would she be torturing me? All day, every day. Constantly. With no respite.

I can’t stand it.

It’s driving me insane. I just can’t take it any longer.

She is torturing me – with whales.

Friday, 16 June 2017

Rage against the wage

Oh TBE how do you shaft me? Let me count the ways.

Well, the Living Wage for one……….

Picture: Bluesnap, Pixabay

Remember, the UK Living Wage came in on 1st May 2016? Designed to stop tight-ass employers financially wiping the floor with their poor little worker slaves? This was proper, legal stuff; something that even TBE (aka The Boss Erratic) couldn’t get away from.

Or so I thought.

Friday, 9 June 2017

Liar liar, pants on fire!

Oh dear. I accidently caught TBE (aka The Boss Erratic) out in a lie, and now she’s got the hump with me.

Well, it wasn’t a lie exactly; more an act of complete incompetence and anti-management (yeah, I know: so what’s new).

Remember when TBE said this about Barista Boy?:

“I’m going to reduce his hours to a level I know he can’t afford. Mwa hahahaha, cackle cackle!!!”  (It’s possible that last bit existed only in my brain). After which, of course, he left.

Original photo: AndreasHolzner, Pixabay


Friday, 5 May 2017

Music music everywhere, and you’ve had too much to drink

Oh dear, the Upstairs Office Geeks aren’t very happy. 

They keep complaining about our music. Apparently it’s too loud, too bass-y……… just too music-y.

Is it wrong of me to find this wickedly funny and deliciously amusing? After all, they knew perfectly well the office was above a shop when they moved in.

But it seems the Upstairs Office Geeks don’t quite live in the same world the rest of us do. They’re sort of halfway there; they look normal (mostly), and they speak normally (well, some of them), but they don’t quite achieve full-on, “Yeah, we get life. We’re good at life.” It’s a bit like a Venn diagram.

A Venn diagram

Sunday, 30 April 2017

You thought I’d forgotten you, didn’t you?

Soooo…. You may have noticed I’ve been very quiet over the last six weeks.

You may have thought to yourself this is because all is going well in the Out Of Favour Shop. That perhaps TBE (aka The Boss Erratic) has suddenly morphed into a supportive, attentive, reasonable and entirely sane boss.

That the Out Of Favour shop is being run efficiently and effectively.

That every customer who now enters the hallowed ground of the Out Of Favour shop is pleasant, normal, refreshingly free from tedium and not at all away with the fairies.

Well, to that I would say: snap out of it at once! You’ve clearly had too much chocolate over Easter and it’s affecting your sense of reason. Of course the Out Of Favour shop is still a head-slappingly bewildering hellhole. Of course TBE is still has mad and snappy as a box of monkeys. Where do you think we are, Hobbiton? Hogwarts? Get a grip!

Friday, 17 March 2017

Is time going really slowly, or have you been here forever?

Oh dear God, it’s enough to make anyone lose the will to live: Mr Schadenfreude Socialist has been talking at me for over three hours now.

Three hours!

My brain is numb with boredom. Please somebody make him stop. Sweet Jesus make him stop.

Original photo: cristels, Pixabay

Friday, 10 March 2017

One is the loneliest number.....

Remember the saga of the café without a fridge? Remember the Milk Wars with TBE (aka The Boss Erratic)?

That’s got to be all over and done with by now, right?

I mean, come on; it’s been almost eight months! There just has to be a spanking new fridge sitting proudly in the Out Of Favour (OOF) shop kitchen by now, right? TBE must have stopped the farce of storing milk in a bowl of lukewarm water, right? Surely we’re keeping that all-important café milk refrigerated so it’s icy cold and super fresh, right?

Picture:WikiImages, Pixabay


Saturday, 4 March 2017

The loneliness of the Long Distance Argument

TBE (aka The Boss Erratic) and I are having a non-communicative argument about communication.

It’s non-communicative because we’re writing all our insults, digs, and acerbic points of principle down in a book*. It means we neither have to see each other or speak to each other directly, which is a splendid relief for both of us.

Picture: AgnieszkaMonk, Pixabay

Friday, 24 February 2017

I don’t understand the question. Or the answer

Right, so you know how something small and insignificant can suddenly and unexpectedly turn into something much bigger and messier than you ever thought it would? 

So, an insignificant spot on your face can turn into Mount Vesuvius just before a massive night out, or a single loose thread can turn into a huge hole in your jumper right when you’re in smart company, or a tiny bit of rust on your car can result in you reluctantly having to shell out two months wages for an entirely new wing? Well, the retail version of this is conversations that start off being normal and insignificant but somehow end up in the Twilight Zone. And it happens a lot.

This was a conversation I had the other day with a lady of average size (UK 14ish) who was looking at a loose fitting top………..

Saturday, 18 February 2017

Music to eat your own ears to. And repeat

I am not happy.

I am on edge.

My shoulders are tight, my teeth are clenched, and I’m developing a rather fetching twitch in my right eye.

The reason? Music.

Original picture: Prawny, Pixabay

Friday, 10 February 2017

Barista Dreams. And nightmares.

Meet Barista Boy.

Barista Boy was headhunted by TBE (aka The Boss Erratic) to work in the cafe of the New Favourite Shop.

Trouble is, the New Favourite Shop doesn’t have a cafe, it has a building site, and unfortunately Barista Boy believed TBE’s promises that the cafe would soon be up and running.

It wasn’t.

It still isn’t.

Friday, 3 February 2017

Boss Wars part V: The Battle of the Stool

So we’ve been playing silly buggers with stools, TBE (aka The Boss Erratic) and I. Or you could say I’ve been glimpsing more of TBE’s cockeyed psyche. Via seating.

You see, when the Out of Favour (OOF) shop reopened there was nowhere to sit; TBE had taken the staff seat away.

‘So what?’, you might say, ‘You should be working instead of sitting on your arse’, which is fine (harsh, but fine), except I’m alone for the whole day with no break. Having no seat means standing up for eight hours straight. My feet don’t need that, they’re ugly enough.

Photo: PaintedFeet01, Pixabay

Friday, 27 January 2017

Milk Wars, episode V: Shop Girl Strikes Back

I think I’m having a Milk War. It’s not as fun as it sounds.

It started when TBE (aka The Boss Erratic) brazenly stole the cafe fridge for her own house, leaving the Out Of Favour shop fridgeless, with only a bowl of water to keep the cafe milk in. 

That was over six months ago. There is still no fridge. There is only the bowl.

Photo: Thor_Deichmann, Pixabay

Friday, 20 January 2017

Is that blue fluff in your pocket or are you just pleased to see me?

MAMAA* Hep Cat Pensioner came in today and asked me if I wanted to see his ‘little friend’.

As you can imagine, this alarmed me somewhat.

Photo: geralt, Pixabay

Friday, 13 January 2017

My head has gone numb...*

Oh My God the Out Of Favour shop is cold! 

My fingers are numb, my nose is freezing, and I swear there are icicles hanging off the end of my racks…

Photo: Pexels: Pixabay

This time I can’t blame TBE (aka The Boss Erratic).

I really can’t.

Friday, 6 January 2017

Oh Annie, what would Daddy Warbucks say?

Picture: Prawny, Pixabay
What do I do about Annie?

Do I say I find her principles fundamentally wrong?

Do I tell her I find the free and unguarded tone of her chatter offensive, because it assumes endorsement, even corroboration on my part? Do I tell her she’s full of crap and should be ashamed of herself?

What I really want to do is stuff her mouth full of badger poo, slap her about the face with an angry woodcock, 

(It’s a bird. What did you think it was?),

and make her watch Bambi, Watership Down and Lassie Come Home all in one go (FYI, if anyone was looking to break me, that would just about do it).

My previous four conversations with Annie have begun like this:

Friday, 23 December 2016

Christmas in retail: Things that could only happen in the Out Of Favour shop (and a few that happened somewhere else)

The Annual Dying of Boredom Ritual (aka. Lantern Parade Day, Part One)
It’s the day of the kids’ lantern parade; a charming tradition where we all pretend the kids have made the lanterns whilst knowing that the parents have made every inch of their exactly-to-scale tissue paper version of The Millennium Falcon, or Elsa and Olaf, or whatever, in a tooth and nail, fight-to-the death game of one-upmanship with all the other parents in the town. Consequently the shop is like a morgue because they’re all touching up their (sorry, their kid’s) masterpieces at home. It’s empty. Except for MAMAA (aka Middle Aged Man Always Around) Mr SS, who spends two hours drinking green tea and recounting the weekly sales from his market stall: how many, how much, who to. Inside my head I alternate between vegetation and apoplectic rage. The Christmas love begins..…

Photo: MarinaRossi, Pixabay