Friday, 17 November 2017

I think you might be flogging a dead cow, love

TBE (aka The Boss Erratic) has gone bonkers.

Yes, I know, but even more bonkers than usual.

She seems to have lost her mind over a pint of milk. Well, an ex-pint of milk. Actually, a pint of milk that never was. Well it was, it just wasn’t when I found it.

Picture: creades, Pixabay

OK, let me explain properly: I threw away a pint of milk because it was off, despite it only having been bought the day before by Colleague Craft(y) for the Out Of Favour (OOF) shop cafe. Then I bought another pint to replace it.

That’s it.

I left the receipt and a little note to explain why a second pint of milk had been bought in as many days, and thought no more about it*.

*If you’re new to this blog you might reasonably assume that the purchase of two pints of milk in two days is extremely conservative for a café. Unnaturally so. And you’re right, it is. But then, you’re probably under the misapprehension that the OOF shop café is normal. It is not. Apart from anything else, it doesn’t have a working coffee machine.....

Anyway, that was the wrong thing to do, apparently.

When TBE came in the next day she went bananas. Properly wibble-wobble, madly raging, genuinely slightly alarming, bananas.

Original picture: OpenClipart-Vectors, Pixabay

- She rang Colleague Craft(y) – at home – and demanded to know if she’d checked the dates when she bought the milk.
- Then she rang me – at home – to see if I’d tried to return the milk to the newsagents (I hadn’t. Of course I hadn’t. Would you?).
- Then she rang the newsagents to see if they would have taken it back (Again; would you…..?).
- Then she rang me again - still on my day off – to inform me the newsagents would have taken it back and I should have tried. Why didn’t I try?

Why didn’t I try? Because, because…. what?! What are you even doing?! It’s one pint of milk, and you’ve now rung me not once, but twice on my day off….

OK then, here’s a because: because, for one thing, I’m meant to be in the sodding shop during the day, not standing in the newsagents arguing the toss over less than a quids worth of spoilt milk like some demented dairy inspector. You may have had a perspective-bypass, but mine is still resolutely intact, thank you very much.

- Anyway, after the extensive and deeply weird One-Woman-Phone-a-Thon phase, she left a page and a half of wild ranting in the OOF shop message book all about milk. Yep. A page and a half. About milk.

The amazing thing is, as we all know, TBE is perfectly happy to lose money by keeping the shop closed all day due to crap staff timetabling (ah yes, that blog post will turn up at some point on here); and she’s perfectly happy to lose money by storing stock so carelessly it gets buggered and can’t be sold (see Razor Rita!). She’s also perfectly happy to lose money and her reputation by treating small local suppliers appallingly, (basically, not recording their sales properly and not paying them their due), but apparently the loss of a 45p pint of milk is a step too far.

I don’t know, maybe I’m being too harsh. After all, she’s clearly worried about that lost 45p. Maybe I should give her a break. Maybe I should give her a bit of understanding. Maybe I should give her a pint of milk for Christmas.

Wibble-wobble.
Original picture: anaterate, Pixabay


Friday, 29 September 2017

The MAMAA Returns

Right, so you all know by now that your average high frequency MAMAA (Middle Aged Man Always Around) is under the tragic misapprehension that I delight in their glittering company and, during their regretful absences, yearn for their swift return in order to hear more of their enthralling stories and wondrous escapades, right?

Given this sad state of affairs it logically follows that a long-term absentee MAMAA, returning after many months, is almost bleedin’ unbearable.

MAMAA Yorkshire Casanova, turned up yesterday (calm down, he’s really not worth your hopeful imagination).
No....... Photo: skeeze, Pixabay.

Friday, 22 September 2017

Say what now?

Call me old fashioned, but I am of the mind that a conversation should really make sense to both parties taking part. Isn’t it just plain rudeness for one party to carry on regardless of the obvious slack-jawed confusion playing about the face of their fellow conversationalist?

Here’s a tip: if the person standing in front of you looks massively puzzled and clearly has no idea what you're banging on about, stop bloody talking gibberish. 

Try to actually make sense. 

I know it takes some effort, but for the love of god, take a good look at yourself and reign it in. Don’t witter lazily away, zig-zagging this way and that like some self-absorbed linguistic equivalent of a downhill skier on a freshly snowed-on black run. 

Give us all a break, no one should have to work so hard. 

Saturday, 16 September 2017

The topiary trees and the customers: a cautionary tale

Why is everything TBE (aka The Boss Erratic) does the retail equivalent of wearing a fur coat and no knickers? It looks good on the surface, (if you like that sort of thing), but underneath it’s all total disorganised carnage.

(OK, probably best to pop a quick note in here: I have no idea what your nether regions look like, and I’m certainly not saying that everyone’s knickerless loveliness is disorganised carnage. I mean, it might be, but that’s your business, not mine. No, this is simply a metaphor for how generally shit TBE is about the stuff behind the gorgeous image. But you get that, don’t you?).

Definitely best kept covered........Photo: Shop Girl Tales.

So, the latest idea is two 5ft high, puffball shaped topiary trees, one either side of the doorway to the Out Of Favour (OOF) shop.

I can’t deny they look gorgeous. I can’t deny they make the tatty outside of the shop look attractive. And I can’t deny the customers really like them.

Unfortunately, so do the wasps.

Tuesday, 22 August 2017

Another nail in the Coffee Coffin...

The coffee machine has basically had it. I think it’s seen what a clusterfuck the Out Of Favour shop has become and has decided to slowly shut itself down in order to escape.

Picture:kerttu, Pixaby

The latest bit to go on strike is the steam/ milk frother spout.

For those of you happily uninitiated in the ways of barista-ism, there are three, ‘stick your cup under,’ parts on even the most basic commercial coffee machines, (which, of course, is what the Out Of Favour shop has):

1) The circular bit that grabs onto the big spoon thingy full of ground coffee, and filters hot water through it; 2) The hot water spout – like a kettle, only posher; 3) The steam spout – for frothing milk and generally burning your hands.

The steam spout is pretty much essential. Without it there is no frothy milk – and no frothy milk means no cappuccinos and lattes.

Obviously, not having a working frothy spout thing is a fairly massive problem for a coffee shop, and in any normal shop, with a normal boss, it would cause panic and an undignified scrabble to get it fixed as soon as possible.

But I don’t work for a normal boss. I work for The Boss Erratic (TBE), and clearly she doesn’t see this as the problem I do.

Friday, 11 August 2017

Clueless conversations and mysterious MAMAAs

Skills are great, aren’t they? Who doesn’t love a skill? And who can think badly of a workplace that develops and nurtures skills?

Working in the Out Of Favour Shop, for example, has allowed me to develop the, frankly, amazing skill of successfully holding a lengthy conversation with someone without having the first clue what we’re talking about.

"Hi there, I'm fascinating." Original image: Prawny, Pixabay

Friday, 21 July 2017

Shop mannequins: white trash

This shop is where mannequins come to die. Or, more specifically, be killed. They’re beaten up, neglected and sworn at (the last one might just be me).

First there was Wobbly Wendy. She used to lean awkwardly into the corner between the till and the wall because she had no base plate. Any time a customer wanted to look at the clothes she was wearing I had to warn them to stand back in case Wendy suddenly took a lunge at them whilst I was trying to get her kit off and took their eye out. Either that or she’d slide resolutely to the floor and refuse to get up.

Photo: Free-photos, Pixabay

Months later I found Wendy’s base plate base in the kitchen. There was no need for Wendy to be wobbly at all.

Friday, 14 July 2017

Archaeology and Agatha Christie. Or not

Why do I always end up in conversations with customers on subjects I know nothing about?

This week’s gem was all about Amelia Peabody. Now, you may know everything there is to know about Amelia Peabody, but I’ve never heard of her and wouldn’t know her from a tin of peaches. Not that it made any difference to the customer. She wanted to talk about Amelia Peabody, so talk about Amelia Peabody we did:  

Amelia Peabody, apparently (but not that Amelia Peabody). Picture source: www.apcfund.org

Saturday, 8 July 2017

The cafe that never was.....

Oh my goodness! Have you heard about the fabulous new café in town?!

It’s the Jewel in the Crown of the New Favourite (NF) Shop! It’s the last word in cafes! It’s the holy grail of good food, good beverages and good atmosphere! The décor is amazing! The cakes are to die for! It’s hands down the best place to grab a bite and a cuppa for miles around!

Photo: woodypino, Pixabay

Except it’s not, because it doesn’t exist.


Friday, 23 June 2017

A right royal headache

Original picture: Clker-free-Vector-Images, Pixabay
I think TBE (aka The Boss Erratic) has secretly joined the CIA.

She’s joined the CIA and she’s using their unbearably effective tactics on me until I collapse into a broken heap in a dark corner of the Out Of Favour (OOF) shop and promise to tell her whatever she wants to hear……

“Yes (TBE), you are SUCH a brilliant manager! Yes, everyone loves your oh-so-quirky-and-not-annoying-at-all-ways! Yes, it’s such an honour to work for someone as great as you that I would be happy to work for almost nothing!”

Why else would she be torturing me? All day, every day. Constantly. With no respite.

I can’t stand it.

It’s driving me insane. I just can’t take it any longer.

She is torturing me – with whales.

Friday, 16 June 2017

Rage against the wage

Oh TBE how do you shaft me? Let me count the ways.

Well, the Living Wage for one……….

Picture: Bluesnap, Pixabay

Remember, the UK Living Wage came in on 1st May 2016? Designed to stop tight-ass employers financially wiping the floor with their poor little worker slaves? This was proper, legal stuff; something that even TBE (aka The Boss Erratic) couldn’t get away from.

Or so I thought.

Friday, 9 June 2017

Liar liar, pants on fire!

Oh dear. I accidently caught TBE (aka The Boss Erratic) out in a lie, and now she’s got the hump with me.

Well, it wasn’t a lie exactly; more an act of complete incompetence and anti-management (yeah, I know: so what’s new).

Remember when TBE said this about Barista Boy?:

“I’m going to reduce his hours to a level I know he can’t afford. Mwa hahahaha, cackle cackle!!!”  (It’s possible that last bit existed only in my brain). After which, of course, he left.


Original photo: AndreasHolzner, Pixabay


Well,

Friday, 5 May 2017

Music music everywhere, and you’ve had too much to drink

Oh dear, the Upstairs Office Geeks aren’t very happy. 

They keep complaining about our music. Apparently it’s too loud, too bass-y……… just too music-y.

Is it wrong of me to find this wickedly funny and deliciously amusing? After all, they knew perfectly well the office was above a shop when they moved in.

But it seems the Upstairs Office Geeks don’t quite live in the same world the rest of us do. They’re sort of halfway there; they look normal (mostly), and they speak normally (well, some of them), but they don’t quite achieve full-on, “Yeah, we get life. We’re good at life.” It’s a bit like a Venn diagram.

A Venn diagram



Sunday, 30 April 2017

You thought I’d forgotten you, didn’t you?

Soooo…. You may have noticed I’ve been very quiet over the last six weeks.

You may have thought to yourself this is because all is going well in the Out Of Favour Shop. That perhaps TBE (aka The Boss Erratic) has suddenly morphed into a supportive, attentive, reasonable and entirely sane boss.

That the Out Of Favour shop is being run efficiently and effectively.

That every customer who now enters the hallowed ground of the Out Of Favour shop is pleasant, normal, refreshingly free from tedium and not at all away with the fairies.

Well, to that I would say: snap out of it at once! You’ve clearly had too much chocolate over Easter and it’s affecting your sense of reason. Of course the Out Of Favour shop is still a head-slappingly bewildering hellhole. Of course TBE is still has mad and snappy as a box of monkeys. Where do you think we are, Hobbiton? Hogwarts? Get a grip!


Friday, 17 March 2017

Is time going really slowly, or have you been here forever?

Oh dear God, it’s enough to make anyone lose the will to live: Mr Schadenfreude Socialist has been talking at me for over three hours now.

Three hours!

My brain is numb with boredom. Please somebody make him stop. Sweet Jesus make him stop.

Original photo: cristels, Pixabay

Friday, 10 March 2017

One is the loneliest number.....

Remember the saga of the café without a fridge? Remember the Milk Wars with TBE (aka The Boss Erratic)?

That’s got to be all over and done with by now, right?

I mean, come on; it’s been almost eight months! There just has to be a spanking new fridge sitting proudly in the Out Of Favour (OOF) shop kitchen by now, right? TBE must have stopped the farce of storing milk in a bowl of lukewarm water, right? Surely we’re keeping that all-important café milk refrigerated so it’s icy cold and super fresh, right?

Picture:WikiImages, Pixabay

Well……


Saturday, 4 March 2017

The loneliness of the Long Distance Argument

TBE (aka The Boss Erratic) and I are having a non-communicative argument about communication.

It’s non-communicative because we’re writing all our insults, digs, and acerbic points of principle down in a book*. It means we neither have to see each other or speak to each other directly, which is a splendid relief for both of us.

Picture: AgnieszkaMonk, Pixabay



Friday, 24 February 2017

I don’t understand the question. Or the answer

Right, so you know how something small and insignificant can suddenly and unexpectedly turn into something much bigger and messier than you ever thought it would? 

So, an insignificant spot on your face can turn into Mount Vesuvius just before a massive night out, or a single loose thread can turn into a huge hole in your jumper right when you’re in smart company, or a tiny bit of rust on your car can result in you reluctantly having to shell out two months wages for an entirely new wing? Well, the retail version of this is conversations that start off being normal and insignificant but somehow end up in the Twilight Zone. And it happens a lot.

This was a conversation I had the other day with a lady of average size (UK 14ish) who was looking at a loose fitting top………..


Saturday, 18 February 2017

Music to eat your own ears to. And repeat

I am not happy.

I am on edge.

My shoulders are tight, my teeth are clenched, and I’m developing a rather fetching twitch in my right eye.

The reason? Music.

Original picture: Prawny, Pixabay